Who controls Direct Express?
The Comerica Bank
The Comerica Bank issues the DirectExpress® Debit Mastercard® under a license from Mastercard International Incorporated. Mastercard® and the Mastercard® Brand Mark are registered trademarks of Mastercard International Incorporated.
Why would my Direct Express card be restricted?
When Direct Express detects that there have been suspicious transactions on your debit card, they may temporarily block all new transactions on the card until they speak with you to determine what is going on with the card.
How do I file a complaint against Direct Express?
For all other issues, BBB encourages consumers to contact Direct Express Complaint Line directly at 313-222-3435.
Why did I get a Direct Express debit card?
The Direct Express® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases.
Is Direct Express a federal agency?
Direct Express® accounts are not issued or held by Treasury. While Treasury establishes the features and fees of the Direct Express® debit card, the accounts are issued and maintained by a financial institution, as required by statute.
What bank is Direct Express under?
The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated.
Can Direct Express card be garnished?
If your benefits are loaded onto a Direct Express card or into another prepaid account, they are automatically protected from garnishment just like money in a checking account. government debts such as back taxes or federal student loans, and debts for child or spousal support.
Does cash App accept Direct Express?
Cash App supports all major credit and debit cards and even most prepaid cards, such as Direct Express.
Is there a class action lawsuit against Direct Express?
Pending Class Action: Carnley v. You would not be the first person to sue Comerica and Conduent in connection with Direct Express. In fact, a group of people has filed a lawsuit in federal court in Texas in what is called a class action under the name Carnley v. Conduent Business Services.
How can I speak to a live person on Direct Express?
Give yourself plenty of time and patience, and you can use Direct Express number 1-866-606-3311 to speak to a person.
Is Direct Express government?
In the years since its launch, Direct Express® has become the largest government prepaid card program for federal benefit recipients.
Is Direct Express a government card?
The Direct Express® card is a debit card you can use to access your benefits and you don’t need a bank account. With the Direct Express® card program, we deposit your federal benefit payment directly into your card account.
Is Direct Express considered a bank account?
The Direct Express® card is a debit card you can use to access your benefits and you don’t need a bank account. With the Direct Express® card program, your federal benefit payment directly deposits into your card account. Your monthly benefits will be available on your payment day—on time, every time.
Is Direct Express protected from creditors?
What prepaid debit cards Cannot be garnished?
Open-looped Prepaid Cards Linked to Social Security Number (SSN). In general, creditors can’t garnish a Visa or Mastercard prepaid card.
Can I link my Direct Express card to PayPal?
PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover.
Was Direct Express Hacked?
Many dissatisfied users claim their Direct Express cards were hacked and that they were scammed. One person said that they’d had 11 unauthorized charges, each for $250! Another said that their laptop was hacked, and they were contacted by someone claiming to represent Direct Express.
