Where is the Mercedes-Benz Customer Assistance Centre based?

Where is the Mercedes-Benz Customer Assistance Centre based?

The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world.

Are Mercedes me services free?

To become a Mercedes me connect user, you should own a model year 2019 or newer Mercedes-Benz vehicle. Most remote access services are complimentary for one year. You will need to download the Mercedes me connect app to use these features.

How do I complain to Mercedes-Benz?

[email protected] Or call us on: 0370 847 0700. We’ll acknowledge your complaint within 5 working days of receipt.

How do I complain to Mercedes in Germany?


  1. Call Customer Care on 1-800-FOR-MERCEDES (1-800-367-6372)
  2. Email Customer Assistance Center on [email protected].
  3. Tweet Mercedes-Benz.
  4. Follow Mercedes-Benz.
  5. Follow Mercedes-Benz.
  6. Watch Mercedes-Benz.

What does Mercedes mbrace do?

With mbrace, the GPS system that’s built into your Mercedes-Benz can assist authorities with stolen vehicle recovery. Once you file a police report, a phone call to mbrace offers a safe and effective way to help the police locate and recover your car.

Where is Mercedes-Benz main headquarters?

Stuttgart, GermanyMercedes-Benz / Headquarters

What is the cost of Mercedes me?

The cost to download the Mercedes-Benz mbrace® app, Mercedes me, is actually nothing—it’s free! However, when it comes to accessing the services themselves, pricing can vary depending on what services you want to take advantage of: Remote Access: Standard for the first 5 years.

What are the benefits of Mercedes me?

Here are just a handful of features you can find in Mercedes me packages:

  • Check vehicle information at any time.
  • A little help finding your parked car.
  • Lock your car wherever you are.
  • Send destinations straight to your car.
  • Electric vehicles – simple payment for charging.
  • Receive traffic information in real-time.

Do I have to pay for Mbrace?

mbrace Connect is free for the first five years from the original purchase date and no credit card is required during the five-year complimentary trial. Once the trial has expired, mbrace Connect features will be available with a paid subscription to mbrace Secure or mbrace Entertain and will require a credit card.

Who is the boss of Mercedes-Benz?

Ola Källenius (May 22, 2019–)Mercedes-Benz Group / CEO

Ola Källenius has been a member of the Board of Management of Daimler AG – now Mercedes-Benz Group AG – since January 1, 2015, and Chairman of the Board of Management since May 22, 2019. He is also Chairman of the Board of Management of Mercedes-Benz AG.

How can I get Mbrace for free?

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