How do I complain to BC Transit?

You can call the Transit Info Line at 250-382-6161 and add your Stop ID at the prompt, or you can talk to a Customer Service Agent from 6 a.m. to 9 p.m. weekdays, 7 a.m. to 9 p.m. on Saturdays and 8 a.m. to 9 p.m. on Sundays or holidays.

How do I report a bus driver in Vancouver?

Reporting Emergencies

1. Call 604.515. 8300.
2. Text 87.77.

Is TransLink and BC Transit the same?

Another major change followed in 1999 when operation of Metro Vancouver transit services passed from BC Transit to the newly formed Greater Vancouver Transportation Authority (TransLink).

How do you text a bus in Vancouver?

You can also text the bus stop number, and up to two bus route numbers, to 33333 and we’ll send you the next two departure times for those routes. Make sure you leave a space between the bus stop and route number, (e.g., 60980 99).

How do I report a bus driver in BC?

Contact your local transit office through the telephone info line or complete a Customer Service Report online. To help staff identify the trip, we need the time, route, direction and bus number you are reporting. Leave your full name, address, phone number or email address.

Is TransLink privately owned?

Is TransLink public or private? We often hear people saying TransLink is a private agency—but in fact, we are public! Our agency is created and governed by a provincial act, and much of our revenue comes from public funding: property taxes, fuel taxes, and more.

How do I complain about first bus?

If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. We’ll listen to you and do everything we can to put things right. Please call us on 0345 646 0707. Our lines are open from 8am to 6pm Mon-Fri.

Is Chinatown in Vancouver safe?

Crime is common in the neighbourhood. In 2020, there were 2,983 police investigations in Chinatown, according to the Vancouver Police Department. It was a 20 per cent decrease from the previous year, but still too high for Kwok. “The neighbourhood is, I can use a word, terrorized,” he said.