How do I return a Seagate hard drive?
To return your Product for a refund, you must contact Seagate customer support (see www.seagate.com/contacts for Seagate and Maxtor product and www.lacie.com/contact/ for LaCie product) to obtain a return order number.
What is RMA number in Seagate?
Return Material Authorisation
In order for your return to be processed, it will need a Return Material Authorisation (RMA) number. The number serves as Seagate’s confirmation that your product is under a valid warranty and can be returned. If you don’t have it yet, you can obtain it by registering your device and requesting the number.
How long is the warranty on a Seagate hard drive?
For Product sold to a Seagate OEM customer (“OEM”), the standard warranty period is: three (3) years for Notebook Storage and Desktop Storage drives; three (3) years for Consumer Electronic drives (with the exception of IronWolf Pro and SkyHawk AI drives, the warranty period is five (5) years);
What is RMA packing slip?
Packing List – RetuRn MateRiaL authoRization (RMa)
How do I fix my Seagate external hard drive?
6 Easy Steps to Fix An Undetected Seagate External Hard Drive
- Run Hardware and Device Troubleshooter.
- Install Seagate External Drive’s Driver in Compatibility Mode.
- Assign A Drive Letter.
- Trying Using Different Cables.
- Update disk driver/USB driver.
- Check USB Connector on Motherboard.
- Update/Rollback Windows.
How do I request an RMA?
return merchandise authorization (RMA)
- First, the customer must call the technical support office and speak with a technician.
- Secondly, the customer must write the RMA number on the outside of the box that the product is being shipped in.
- Finally, the customer mails the product.
Do Seagate drives have warranty?
Our limited warranties cover defects in material or workmanship in new Seagate or Maxtor products. Only consumers purchasing Seagate or Maxtor products from authorized Seagate retailers or resellers may obtain coverage under our limited warranties.
Can I get a replacement for my Seagate product?
Seagate products (or Seagate-affiliated) are only eligible for replacement during the warranty period. Please refer to the Limited Warranty Statement for more information. The product is still in warranty and warrantied by Seagate. Please check your warranty through Warranty Validation.
How to send Seagate HDD to Funan for RMA?
I’ve just sent in a Seagate HDD for RMA at Funan today. You need to register and submit RMA form before sending in the disks. Just make sure to select Funan branch instead of main Seagate HQ. Print the form/email and bring with you when sending the HDD to Funan. I’ve just sent in a Seagate HDD for RMA at Funan today.
What is the warranty period of a Seagate product?
Warranty Period The Seagate warranty starts on the date of the Product shipment to the Seagate OEM, distributor or retailer. The Seagate warranty expires the last day of the Product warranty period specified in the Seagate published limited warranty periods or Product packaging, or whichever is longer.
What are the products of Seagate?
About Seagate Products Cloud, Edge & Data Center Lyve: Edge-to-Cloud Mass Storage Platform Services Lyve Cloud: S3 Storage as a Service Lyve Mobile: Data Transfer as a ServiceLyve Managed Migration Services Software CORTX: Intelligent Object Storage Software Hardware